// AusClear Visitor Tracking Script - 5 MIN IDLE TIMEOUT (function() { 'use strict'; const SUPABASE_URL = 'https://qraxdkzmteogkbfatvir.supabase.co'; const SUPABASE_ANON_KEY = 'eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJzdXBhYmFzZSIsInJlZiI6InFyYXhka3ptdGVvZ2tiZmF0dmlyIiwicm9sZSI6ImFub24iLCJpYXQiOjE3NjM1OTk5MjEsImV4cCI6MjA3OTE3NTkyMX0.WqCGjBEiLgmqbaGmc8Z87CeqY-l_DBR3Gj9VQ4sujks'; // HEARTBEAT INTERVAL - 5 seconds const HEARTBEAT_INTERVAL = 5000; // IDLE TIMEOUT - stop heartbeats after 5 MINUTES of no interaction (reading counts as idle) const IDLE_TIMEOUT = 300000; // Track last REAL user interaction let lastInteraction = Date.now(); // Track SCROLL DEPTH (max percentage scrolled) let maxScrollDepth = 0; function updateScrollDepth() { const scrollTop = window.scrollY || document.documentElement.scrollTop; const docHeight = document.documentElement.scrollHeight - window.innerHeight; if (docHeight > 0) { const scrollPercent = Math.round((scrollTop / docHeight) * 100); if (scrollPercent > maxScrollDepth) { maxScrollDepth = scrollPercent; sessionStorage.setItem('max_scroll_depth', maxScrollDepth.toString()); } } } // Load previous scroll depth from session maxScrollDepth = parseInt(sessionStorage.getItem('max_scroll_depth') || '0'); ['mousemove', 'click', 'keypress', 'touchstart'].forEach(eventType => { document.addEventListener(eventType, () => { lastInteraction = Date.now(); }, { passive: true }); }); // Separate scroll listener that updates both interaction AND scroll depth window.addEventListener('scroll', () => { lastInteraction = Date.now(); updateScrollDepth(); }, { passive: true }); // Also update scroll depth on page load in case already scrolled setTimeout(updateScrollDepth, 1000); // FIX LOCALSTORAGE VIA URL PARAMETER // Add ?fix_visitor=true to any page to restore returning visitor status const urlParams = new URLSearchParams(window.location.search); if (urlParams.get('fix_visitor') === 'true') { localStorage.setItem('ausclear_has_visited', 'true'); localStorage.setItem('ausclear_visit_count', '5'); alert('Fixed! You are now a returning visitor. Refresh the page.'); return; } // DEBUG MODE - add ?debug=true to URL to see scores const debugMode = urlParams.get('debug') === 'true'; let heartbeatTimer = null; function getVisitorId() { let id = localStorage.getItem('ausclear_visitor_id'); if (!id) { id = 'visitor_' + Date.now() + '_' + Math.random().toString(36).substr(2, 9); localStorage.setItem('ausclear_visitor_id', id); } return id; } function getSessionId() { let id = sessionStorage.getItem('ausclear_session_id'); if (!id) { id = 'session_' + Date.now(); sessionStorage.setItem('ausclear_session_id', id); sessionStorage.setItem('session_start', new Date().toISOString()); } return id; } // Track INITIAL returning status (set once, doesn't change during session) let initialReturningStatus = null; function getDeviceType() { const ua = navigator.userAgent; if (/(tablet|ipad|playbook|silk)|(android(?!.*mobi))/i.test(ua)) return 'Tablet'; if (/Mobile|Android|iP(hone|od)|IEMobile|BlackBerry|Kindle|Silk-Accelerated|(hpw|web)OS|Opera M(obi|ini)/.test(ua)) return 'Mobile'; return 'Desktop'; } function getBrowser() { const ua = navigator.userAgent; if (ua.includes('Firefox')) return 'Firefox'; if (ua.includes('Chrome')) return 'Chrome'; if (ua.includes('Safari')) return 'Safari'; if (ua.includes('Edge')) return 'Edge'; return 'Unknown'; } function getOS() { const ua = navigator.userAgent; if (ua.includes('Win')) return 'Windows'; if (ua.includes('Mac')) return 'MacOS'; if (ua.includes('Linux')) return 'Linux'; if (ua.includes('Android')) return 'Android'; if (ua.includes('iOS')) return 'iOS'; return 'Unknown'; } function isHighIntent(path) { const highIntentPages = ['/contact', '/baseline', '/nv1', '/nv2']; return highIntentPages.some(page => path.toLowerCase().includes(page.toLowerCase())); } async function getLocationData() { let locationData = { city: 'Unknown', state: 'Unknown', country: 'Unknown' }; let ipAddress = null; const cachedLocation = sessionStorage.getItem('location_data'); const cachedIp = sessionStorage.getItem('ip_address'); if (cachedLocation && cachedIp) { locationData = JSON.parse(cachedLocation); ipAddress = cachedIp; } else { try { const ipResponse = await fetch('https://api.ipify.org?format=json'); if (ipResponse.ok) { const ipData = await ipResponse.json(); ipAddress = ipData.ip; sessionStorage.setItem('ip_address', ipAddress); } } catch (e) {} try { const locationResponse = await fetch('https://ipapi.co/json/'); if (locationResponse.ok) { const location = await locationResponse.json(); locationData = { city: location.city || 'Unknown', state: location.region || 'Unknown', country: location.country_name || 'Unknown' }; sessionStorage.setItem('location_data', JSON.stringify(locationData)); } } catch (e) {} } return { locationData, ipAddress }; } async function sendHeartbeat() { // Check if user is idle - no interaction for 60 seconds = don't send heartbeat const idleTime = Date.now() - lastInteraction; if (idleTime > IDLE_TIMEOUT) { return; // User is idle, don't send heartbeat } const visitorId = getVisitorId(); const sessionId = getSessionId(); const currentPath = window.location.pathname; // Update page journey let pageJourney = JSON.parse(sessionStorage.getItem('page_journey') || '[]'); if (!pageJourney.includes(window.location.href)) { pageJourney.push(window.location.href); } sessionStorage.setItem('page_journey', JSON.stringify(pageJourney)); let pagesViewed = JSON.parse(sessionStorage.getItem('pages_viewed') || '[]'); const pageExists = pagesViewed.find(p => p.url === window.location.href); if (!pageExists) { pagesViewed.push({ url: window.location.href, title: document.title, timestamp: new Date().toISOString() }); } sessionStorage.setItem('pages_viewed', JSON.stringify(pagesViewed)); // First visit date let firstVisitDate = localStorage.getItem('ausclear_first_visit'); if (!firstVisitDate) { firstVisitDate = new Date().toISOString(); localStorage.setItem('ausclear_first_visit', firstVisitDate); } // Check returning status BEFORE building data const hasVisitedBefore = localStorage.getItem('ausclear_has_visited') === 'true'; const visitCount = parseInt(localStorage.getItem('ausclear_visit_count') || '0'); // Store initial status on first heartbeat (for accurate debug display) if (initialReturningStatus === null) { initialReturningStatus = hasVisitedBefore; } const { locationData, ipAddress } = await getLocationData(); // Calculate time on site from session start const sessionStart = sessionStorage.getItem('session_start') || new Date().toISOString(); const timeOnSite = Math.floor((Date.now() - new Date(sessionStart).getTime()) / 1000); // Check high intent const currentHighIntent = isHighIntent(currentPath); // DEBUG: Show floating panel if debug mode enabled if (debugMode) { let debugPanel = document.getElementById('ausclear-debug'); if (!debugPanel) { debugPanel = document.createElement('div'); debugPanel.id = 'ausclear-debug'; debugPanel.style.cssText = 'position:fixed;bottom:10px;right:10px;background:#000;color:#0f0;padding:15px;border-radius:8px;font-family:monospace;font-size:12px;z-index:99999;min-width:200px;'; document.body.appendChild(debugPanel); } debugPanel.innerHTML = 'TRACKING DEBUG
Pages: ' + pagesViewed.length + '
Time: ' + timeOnSite + 's
Scroll: ' + maxScrollDepth + '%
Returning: ' + (initialReturningStatus ? 'YES' : 'NO') + '
High Intent: ' + (currentHighIntent ? 'YES' : 'NO') + '
Scores calculated by DB'; } // NOTE: lead_score, opportunity_score, priority_score are calculated // by the database trigger - we just send raw behavioural data const data = { visitor_id: visitorId, session_id: sessionId, current_page: window.location.href, page_title: document.title, is_high_intent: currentHighIntent, pages_viewed: pagesViewed, page_journey: pageJourney, time_on_site: timeOnSite, time_on_current_page: maxScrollDepth, // Using this field for scroll depth % session_start: sessionStart, last_activity: new Date().toISOString(), first_visit_date: firstVisitDate, last_visit_date: new Date().toISOString(), location_city: locationData.city, location_state: locationData.state, location_country: locationData.country, ip_address: ipAddress, device_type: getDeviceType(), browser: getBrowser(), os: getOS(), referrer: document.referrer || 'Direct', referrer_type: document.referrer ? 'External' : 'Direct', search_terms: '', is_new_visitor: !hasVisitedBefore, is_returning: hasVisitedBefore, previous_visit_count: visitCount, has_chatted: false, last_chat_at: null, is_watched: false, watched_by: null, admin_notes: '', priority_score: 0, opportunity_score: 0, lead_score: 0, exit_url: '', updated_at: new Date().toISOString() }; try { // Check if visitor exists in active_visitors const checkResponse = await fetch( SUPABASE_URL + '/rest/v1/active_visitors?visitor_id=eq.' + visitorId + '&select=id', { method: 'GET', headers: { 'apikey': SUPABASE_ANON_KEY, 'Authorization': 'Bearer ' + SUPABASE_ANON_KEY } } ); const existing = await checkResponse.json(); if (existing && existing.length > 0) { // UPDATE existing visitor (same session, just updating activity) if (!sessionStorage.getItem('visit_counted')) { sessionStorage.setItem('visit_counted', 'true'); } // DON'T change is_new_visitor, is_returning, or previous_visit_count on updates // These are set at INSERT and should not change during session delete data.is_new_visitor; delete data.is_returning; delete data.previous_visit_count; await fetch( SUPABASE_URL + '/rest/v1/active_visitors?visitor_id=eq.' + visitorId, { method: 'PATCH', headers: { 'Content-Type': 'application/json', 'apikey': SUPABASE_ANON_KEY, 'Authorization': 'Bearer ' + SUPABASE_ANON_KEY, 'Prefer': 'return=minimal' }, body: JSON.stringify(data) } ); } else { // INSERT new visitor data.created_at = new Date().toISOString(); // Keep the is_new_visitor and is_returning values set from localStorage check above // They're already set correctly: is_new_visitor = !hasVisitedBefore, is_returning = hasVisitedBefore // previous_visit_count is already set correctly from visitCount (line 238) sessionStorage.setItem('visit_counted', 'true'); await fetch( SUPABASE_URL + '/rest/v1/active_visitors', { method: 'POST', headers: { 'Content-Type': 'application/json', 'apikey': SUPABASE_ANON_KEY, 'Authorization': 'Bearer ' + SUPABASE_ANON_KEY, 'Prefer': 'return=minimal' }, body: JSON.stringify(data) } ); // Mark as visited for future sessions (AFTER insert, so THIS session stays as "new") // Increment visit count for NEXT session localStorage.setItem('ausclear_has_visited', 'true'); localStorage.setItem('ausclear_visit_count', (visitCount + 1).toString()); // Trigger IP enrichment via Supabase Edge Function (once per session) if (!sessionStorage.getItem('ip_enriched') && ipAddress) { sessionStorage.setItem('ip_enriched', 'true'); try { fetch(SUPABASE_URL + '/functions/v1/rapid-responder', { method: 'POST', headers: { 'Content-Type': 'application/json', 'Authorization': 'Bearer ' + SUPABASE_ANON_KEY }, body: JSON.stringify({ ip: ipAddress, visitor_id: visitorId }) }); } catch (e) { // Silent fail - enrichment is optional } } } } catch (error) { // Silent fail } } // Start tracking after 3-second minimum engagement threshold setTimeout(sendHeartbeat, 3000); heartbeatTimer = setInterval(sendHeartbeat, HEARTBEAT_INTERVAL); })();

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